He is the captain of the mall security guards and Bobby's boss.
His first appearance is in "For Bros About to Rock". He keeps Lincoln and Clyde in custody in the mall jail after they were arrested by an undercover cop for buying scalp tickets for the SMOOCH concert. When Luna appears disguised as her mom to free the boys, the captain believes that she really is Lincoln's mother until Bobby gives her away which makes the captain arrest Luna.
After hearing Luna's flashback about her first concert, the captain is touched and he decides to let the three of them out. He also gives Lincoln and Clyde back their tickets and gives Luna a spare ticket for the concert but when the kids leave, the incarcerated Scoots flees. The captain pursues her and calls Bobby to help him to capture her but they can't as the captain gets preoccupied with Bobby's popcorn shrimp.
The captain is a round heavy man, with black hair, and a dark gray mustache. He wears a mall security guard uniform that consists of a navy blue police cap, white short sleeved shirt, black tie, navy blue pants with a black belt, and dark gray shoes. He also has a two-way radio to communicate with other guards.