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Ms. Carmichael first appeared in "Shop Girl" where she hired Leni after she had helped out some customers.
In "Crimes of Fashion", Ms. Carmichael fired Leni when she accused her of stealing several scarfs from her department. Lincoln and Clyde begin working to find the culprit as Ace Savvy and One-Eyed Jack with comical results when they think that either Gabby, Scoots, or Fiona was the culprit. After Lincoln and Clyde found out that her son did it, she re-hired Leni and apologized for accusing her of being the thief.
She is a tall, large sized bodied woman. She has short red hair, thin eyebrows, and pink lipstick. She wears a orange tie-knot shirt, a blue jacket, along with a long body skirt, gold circular earrings, large len glasses, and white high heels.